- Home
- Departments
- Human Services
- Community Services
- COVID Crisis Utility Assistance
COVID Crisis Utility Assistance
Maricopa County households experiencing financial hardship due to the COVID-19 Pandemic may be eligible for COVID Crisis Utility Assistance (CCUA) through the Human Services Department’s Community Services Division. Households can receive a one-time utility assistance payment.
CCUA is available to Maricopa County households living outside the cities of Mesa and Phoenix. If you live in Mesa or Phoenix, please click on the links below to learn about utility assistance programs in your area:
- Mesa: City of Mesa
- Phoenix: Local Agencies
For residents living outside the cities of Mesa and Phoenix, assistance is provided through eleven (11) local Community Action Program (CAP) offices located throughout the County. To apply for CCUA, follow the step-by-step instructions below.
How to Apply
Check Eligibility
To qualify for assistance, the following criteria must be met:
- Applicant lives in Maricopa County, but not in the cities of Mesa and Phoenix;
- Household is seeking assistance for gas and/or electric bills;
- Utility bill is not from a municipality (i.e., utility bill is issued by and payable to the City you live in);
- Household is experiencing financial hardship due to the COVID-19 Pandemic OR a member of the household is 65+ years of age and meets specific criteria; and
- Household’s total monthly income is at or below 300% of the Federal Poverty Level.
Gather Required Documentation
To help establish eligibility, please collect the following documentation. You will need to submit these documents in order to receive assistance.
- Documentation demonstrating financial hardship due to COVID-19
- Photo Identification of the applicant
- Utility bill(s)
Once collected, you will submit the documents to either your local CAP office or the Human Services Department.
Apply for Assistance
To apply for CCUA, you have the option to complete either an online application or contact your local CAP office.
Option 1: To complete the online application, click on the button below. By completing the application, your eligibility will be determined on a preliminary basis. If you are determined conditionally eligible, you will be asked to provide your contact information as well as upload supporting documents. Once submitted, your local CAP office may call or email you for next steps if an appointment becomes available. Please be sure to provide the required documentation during your appointment.